Co-created leadership and horizontal structure: hearing the employee’s voice

Boost & improve your company’s internal communication


Effective communication in the workplace is an integral element of a business success. Employees’ morale, productivity and commitment are some aspects that can be improved through the adoption of free digital tools for communication among staff. Besides the traditional communication channels (meetings, company events, etc.) there is also another alternative: Online & digital communication tools. In the following table, 9 of the most well-know and best featured online communication tools are being presented.

Having reviewed all the above online communication tools, we get to the most important step: how to choose the best and ideal tool for you and your team?

In order to successfully answer this, you should ask yourself the following questions:

  • What do you need communication software for?
  • What’s the size of your business?
  • How the integration of the tool into your workflow will be ensured?
  • How long does it take to set it up?
  • What is the budget you can invest in an online communication tool?

Necessary human resources

Your company’s internal IT department will be of great support in order to set up the chosen communication tool as well as in order to train your employees into using it.

Necessary skills

Basic digital skills will be more than enough for you and your employees in order to fully exploit an online communication tool.

Expected impact

There are numerous benefits that come along with the establishment of an internal communication system based on digital and online tools, of which the most important are the following ones:

Better organization: online communication tools ensure that all project related information is available at any time and well-organized.

Effective time management: when employees collaborate and communicate with each other directly, they are saving your organization time by achieving the end goal in a much quicker way.

Improved team relationships: online & digital communication tools are an excellent way for team members to become more comfortable with the concept of working together in order to achieve a common goal.

Example(s) of prior application

Company name: DIONIC

Location: Athens, Greece
Number of employees: 250+

How the WPI was implemented?

DIONIC has activities in the fields of Trading and Distribution, Software, Energy, Real Estate and Consulting Services. Long-term specialization, creativity, excellent organization and evident know-how, as well as its expansion strategy in Greek and foreign markets, have established DIONIC as one of the most innovative, reliable and acknowledged groups on the market. The staff of the company uses intranet for their internal communication. Intranet is a computer network for sharing corporate information, collaboration tools, operational systems, and other computing services only within an organization, and to the exclusion of access by outsiders to the organization.

Results obtained

The staff of the company have access to information about the company. All the employees have the opportunity immediately receive information on various corporate issues, such as internal news, new products and services, initiatives of the company, and to be properly and validly informed about policies, procedures and company systems.

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Other examples:

How can I acquire a voucher for implementing workplace innovation practices? ​