Smart working: increasing efficiency and productivity through trust between employers and employees

Smart/Agile working is one of the most appreciated work method for employees. This should not be surprising, since working from outside the office exploiting the modern ICT technologies which allow doing so, has many benefits for workers: they do not have to worry about  travel expenses and time, having the chance also to, for example, wake up later and being already, comfortably, in their workplace; they can stay much closer to their families, enjoying a better work-life balance, having the chance to better, and more freely, manage both their working and free time.

It is, maybe, more surprising that smart working can also be beneficial for employers. In fact, it reduces offices running costs (electricity, heatingh, spaces maintenance etc.), reduces problems due to travelling staff (strikes, delays etc.) and it allows, also, to hire resources which can also live far away from the firm’s offices.

However, in order to work properly, smart working require a certain amount of trust between employers and employees; in fact, when working from home, unsupervised, workers might be less productive than when they are working regularly from their offices.

Therefore, in order to assure the mutual satisfaction of both employers and employees, expectations and accountability rules should be defined when setting and implementing a smart/agile work scheme.

To conclude, here it is a sum up of what can be achieved through smart working:

  •  more efficient and cost-effective work processes;
  •  better work-life balance;
  •  Increased productivity;
  •  Less pollution and foot carbon;
  •  Increased usage on technology;
  •  Increased flexibility;
  •  Encourage time for self-improvement and learning